Systems integration

Systems integration connects a company's applications so data moves between them automatically and correctly. When orders, stock, customers and invoices are copied by hand from one system to another, integration removes the double work and the errors that come with it.

Problems it solves

  • Online store orders are re-keyed into the ERP.
  • Stock levels differ between the website, the ERP and marketplaces.
  • Invoices are rejected by RO e-Factura and nobody notices in time.
  • Each new application added another fragile, "temporary" link.

What the service includes

Integration audit

We inventory systems, data flows and the points where data is lost or duplicated. You get a map and a priority list.

API integrations

Applications connected through their documented APIs, with authentication, controlled retries and data validation.

RO e-Factura integration

Automatic invoice submission through the ANAF API, response handling and alerts for rejected invoices.

Integration layer

When point-to-point links multiply, we design a central layer that manages and monitors them.

Data synchronization

A defined source of truth for each data type and explicit conflict rules.

Monitoring and alerting

Every integration has logs, metrics and alerts, so a failure shows up in minutes, not at month-end close.

Example solutions

Online store + ERP

Orders, stock, prices and statuses synchronized both ways.

ERP + RO e-Factura

Invoices leave automatically; rejections reach the person who can fix them.

CRM + invoicing

Won deals become orders and invoices without re-entry.

Couriers and logistics

Shipping labels generated automatically, delivery status visible to the customer.

Technologies and standards

Integration starts from what your systems offer. We work independently of your ERP or CRM vendor and document every link. Relevant standards and mechanisms:

  • REST and SOAP APIs, webhooks
  • OAuth 2.0 and digital certificates
  • UBL 2.1 for e-invoices
  • Message queues for high volumes
  • Structured files (CSV, XML) where no API exists

How we work

  1. First conversation

    We learn the problem, the systems you use and your time and budget constraints, and tell you honestly whether we are a fit.

  2. Analysis and proposal

    For larger work, a short discovery: scope, proposed architecture and a phased estimate with risks in plain view.

  3. Phased delivery

    We build incrementally with regular demos. Scope changes are discussed and estimated before they are made.

  4. Handover and support

    Documentation, training and full access to code and configuration. Then maintenance with clear terms, or in-house takeover.

We start with an integration audit. For each flow we set direction, frequency, source of truth and what happens on failure, then build flows in order of impact.

What you receive

  • Map of systems and data flows
  • Per-flow specification: fields, rules, errors
  • Working integrations with logging
  • Monitoring dashboard and alerts
  • Error-handling runbook
  • Technical documentation

Business benefits

No re-keying

Data is entered once, in the right system.

Visible errors

Problems surface as alerts, not as customer complaints.

Independence

Documented integrations do not lock you into one vendor.

Integration with existing systems

For each link we decide whether data flows one way or both, and which side wins a conflict.

API rate limits, maintenance windows and data formats are checked before anything is built.

Security and maintenance

  • Integration credentials live in a secrets store, never in code.
  • Least-privilege access for every connector.
  • Personal data passed only where the flow needs it.

Frequently asked questions

Do you work with our ERP?

If it offers an API or a documented import/export mechanism, yes. The integration audit checks what your system actually allows before any commitment.

What if a system has no API?

We use scheduled, monitored structured imports and exports, flag them as a risk, and propose something more robust when the system allows it.

Doesn't our invoicing software already handle RO e-Factura?

Many do, for invoices issued inside them. Problems start when invoices originate in another system or when rejections reach nobody. That is where integration helps.

Who maintains the integrations?

Our maintenance service or your own team. Documentation and monitoring are designed for either.

Sources

Useful guides

Related services

We start from the systems you already have

Tell us in a few lines what you want to solve. We reply with the right questions and a concrete next step.